Privacy policy of LUTES SRL

1. General

This Privacy Policy applies to any activity or service carried out by LUTES SRL, having its registered office at Boulevard Jean de Wilde 71, 4000 Liège, Belgium, registered with the ECB under number BE1009353690 (hereinafter referred to as “LUTES”, the “Data Controller” or “We”).

We are committed to respecting your privacy and processing your personal data in accordance with applicable legislation, including Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (RGPD).

The purpose of this Charter is to inform you about the data we collect, its purposes, and your rights in terms of data protection.

2. Contact details

If you have any questions or requests relating to this Charter, please contact us by e-mail at the following address: info@lutes.be

3. Data collected and purpose

When entering into a relationship with LUTES SRL, we may collect and process the following data:

• Identifying information: surname, first name, address, telephone number, e-mail address.
• Professional information: position, company.
• Financial data: payment information for our legal services.
• Browsing data: IP address, browser type, activity logs.

This data is collected for :

• Customer relationship management.
• The provision of legal services.
• Administrative and accounting management.
• Compliance with our legal obligations.
• Improving our services.
• Prevention of fraud and malicious activity.

4. Legal basis

Data is processed on the following legal bases:

• Your consent, explicitly expressed when using our services or submitting your data.
• Performance of a contract.
• Compliance with legal obligations.
• Our legitimate interests, in particular to improve our services or prevent fraud.

5. Rights of persons concerned

You have the following rights concerning your personal data:

• Right of access: access to the data we process.
• Right of rectification: correct incorrect information.
• Right to erasure: request the deletion of your data under certain conditions.
• Right to restrict processing.
• Right to portability: receive your data in a structured format.
• Right to object: refuse the processing of your data.

To exercise your rights, please contact us at info@lutes.be. You also have the right to lodge a complaint with the Belgian Data Protection Authority.

6. Data retention

Your personal data is kept for the time strictly necessary to achieve the above-mentioned purposes. For example:

• Data related to accounting obligations are kept for 7 years.
• Inactive customer data is deleted after 5 years, unless otherwise required by law.

7. Data security

We implement appropriate technical and organizational measures to ensure the security and confidentiality of your data, preventing its loss, misuse or unauthorized access. These measures include :

• Encryption of sensitive data.
• Regular backups.
• Strict access controls for authorized personnel.
• System monitoring to prevent intrusions.

8. Data sharing

Your data may be shared with :

• Third-party service providers (e.g. accountants, hosting companies).
• Public authorities to comply with our legal obligations.
• No transfers outside the EEA are made without appropriate safeguards.

9. Changes to the Charter

We reserve the right to modify this Charter at any time. Any modification will be published on our site with an update date. In the event of a major modification, we will inform users by e-mail or via a notice on the site.